FABBY

A web service for fun field trip to Fab lab.

Fabby is an entrepreneurship project. We aimed to provide educational family activities for parents and children on Fabby website.

Deliverables: Scenario video, Customers' feedback

Sep.2015 - Jun.2016

Paris, France


My role:

User interview

UX/UI design

Front-end development

User workshop

Fab labs and education

Society needs the next generation to master tomorrow’s technologies. Parents want their kids to exposure to new technologies.


Fab lab is a high-tech supportive environment and an open place to play, learn, collaborate, create and invent. It is generally equipped with an array of flexible computer-controlled tools that cover several different length scales and various materials.

Personas and their problems

Our target users are families with children from 7 to 9.

The demands of parents, children and Fab lab are summarized in the following table. Fab lab can provide educational family experience for parent, children.

However:

  1. Outside Fab labs: 80% families don't know about the Fab labs.
  2. Inside Fab labs: 70% don't know what they can do in Fab labs when then first enter the Fab labs

Solution: fun field trip to Fab labs

To solve the problems, we designed a web service that brings families to fab labs where they can create their own DIY artifacts and get step-by-step instructions. Through Fabby, we build the bridge between families and Fab labs. The whole service includes three steps:

  1. Choosing activity: Children and parents choose activities they prefer at Fabby.eu. They reserve a nearby Fab lab and get the ticket to attend the activity.
  2. Play in the Fab lab: Parents bring childrens to the researved Fab labs and enjoy their fun and good experience in Fab labs. Children will get a DIY laser-cuttered printed model after the activity.
  3. Post project: Children can post their printed artifacts online to discuss and share with other kids

Design

The website was designed and prototyped using Sketch and Invision.

Some web pages are shown below, from the home page, users can choose to:

  1. Login/Register + Personal Profile
  2. Choosing an activity
  3. Booking a nearby Fab lab + Printing Fab lab ticket

Our first workshop

After developing the first prototype, we held a small workshop in the LOREM Fab lab in Paris. We contacted one family from the Facebook and invited them to attend the workshop. A video about this experience was shown below.

User testing and design iteration

We have three iterations in the whole process.

1. Customized model website

Let children design a customized model online and print it in fab lab.

However, the idea can't be implemented with current technology.

2.Shipping printed model to families

Allow children choose model online and print it in fab labs. Shipping the printed models to Children.

However, only a printed model pieces are not attractive for children and Parents.

3.Fun field trip to fab lab

Let children reserve activities online and bring them to fab labs.

This is an entertaining and educational experience for both families and Fab labs.

Voices from customers & Fab lab staff

We also collected some feedback from other kids and the staff in fab lab.

Our team

We are a multicultural and interdisciplined team with 5 people of different backgrounds and different countries. We had a really good experience on this project.

Overall learnings

  1. Finding out user needs requires careful observation and thinking.
  2. Play with children is one way to to better understand them.
  3. Children of different ages behave differently, therefore interviewing childern should be segmented accordingly.
  4. Going to the scene where users really use the products is one efficient way to understand how users think.
Designed & Coded by Mengran